Help Centre · 8 articles
Account & privacy
Change your details, manage your data, and delete your account.
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Updating your email address
Profile → tap email → enter the new one. We'll send a verification link.
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Updating your phone number
Profile → tap phone → enter the new number → tap Change.
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Deleting your account
Use Delete account in Settings to start a request with the support team.
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Your GDPR rights
You can ask about access, correction and deletion of your personal data.
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Where is my data stored?
See our privacy notice for where and how we store personal data.
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I have policies under different emails — can I link them?
Sign in with the email attached to each policy, or ask support whether the account details can be updated.
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Can two people share one account?
Being named on a policy does not automatically give someone access to the My Portal account.
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What happens to my account if something happens to me?
An executor, attorney or other authorised representative should contact support for the appropriate process.
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