Account & privacy
Deleting your account
Use Delete account in Settings to start a request with the support team.
Open Settings → Delete account in My Portal. The app starts an account-deletion request with support; it does not promise immediate deletion of every record.
Ask support what will be deleted, what must be retained and what happens next. See our privacy notice for information about data handling.
Requesting account deletion does not cancel an insurance policy. Contact the broker or insurer separately if you need to end cover.
Still stuck? Broll-e or the team will sort you out.