Help Centre · 9 articles

Policy documents

Certificate, schedule, policy summary, no-claims proof — find them, download them, request copies.

Downloading policy documents

Open the policy, scroll to Documents, tap any PDF.
Where's my certificate of insurance?

In the policy's Documents section. Issued automatically the moment the policy goes live.
Proof of No Claim Bonus

Tap the policy, then Documents, then No Claim Bonus Proof.
My documents aren't showing

Usually a sync delay. Pull to refresh, then contact support if they don't appear.
How do I request an invoice?

Tap Speak to the team from Profile. We send the invoice on email.
What's the policy summary?

A short, plain-English summary of what your policy covers and excludes.
Difference between certificate and schedule

Certificate is legal proof you're insured. Schedule is the personalised summary of cover.
Sharing documents with employer, lender or DVLA

Open the PDF, tap the share icon, pick email, AirDrop, Files or print.
Can someone else download my documents?

Only people signed in to your account. There's no public share link.

Can't find what you're looking for?