Adding policies
Which brokers does My Portal sync from automatically?
Use the email attached to your policy to connect cover from a supported broker.
My Portal can automatically bring in policies from the brokers listed below. Sign in with the email address attached to your policy so it can be matched to your account.
Supported brokers
- Van: Van LineDirect, VanCompare Direct and VanInsurance.co.uk
- Car: Car LineDirect and CarCompare Direct
- Bike: Bike LineDirect and BikeInsurance.co.uk
- Business: Business Compare
What if my broker is not listed?
You can still add a policy manually. This keeps its details in My Portal without depending on automatic broker syncing.
What if a supported policy is missing?
First check the email you used to sign in. If it matches your policy and the policy is still missing, use Missing a policy? in the app to reach the support team. See our missing-policy guide.
Still stuck? Broll-e or the team will sort you out.