Adding policies

I bought through a supported broker but my policy isn't showing

Almost always an email mismatch. Try these three checks first.

If you can't see your policy in My Portal, please check the following.

📋Quick checks

  1. Log in with the same email you used to purchase the policy If you updated your email, use your new email to log in.
  2. Have more than one policy? Log in separately with each email linked to each policy.
  3. Policy still needs validating? Call us on 0330 107 0912.

Still stuck? Broll-e or the team will sort you out.

Back to Adding policies Ask Broll-e