Adding policies
Can I add insurance from another provider to My Portal?
Yes. Add a policy manually when it is not connected through a supported broker.
Yes. You can add insurance bought from another provider to My Portal. You do not need to move your cover to one of our supported brokers to keep its details in the app.
How to add it
- Choose Add a policy in the appSelect the type of cover. The available categories include Car, Van, Bike, Home, Pet, Liability and Others.
- Follow the prompts for that policy typeThese vary: a vehicle policy asks for vehicle details, while home and pet policies use details about the property or pet.
- Enter the insurance detailsChoose the provider and enter the payment frequency, premium and policy end date requested by the form. Use your policy paperwork to check the information.
- Complete the flowCheck the saved details against your documents.
If the provider is a supported broker, check your sign-in email before adding a duplicate. The app directs supported-broker customers to automatic syncing.
Still stuck? Broll-e or the team will sort you out.