Getting started
Can I use My Portal on iPad or in a browser?
Yes for iPad. Partial support on the web. No Apple Watch app today.
Quick breakdown by device.
📱iPad
The iOS app is universal — same install, same features, larger layout.
💻Web
The website you're on supports the chat assistant, the help centre, and basic account sign-in. The full Wallet, policy details, add-policy flow and document downloads live on mobile only.
⌚Apple Watch
No companion app today. Your Watch still surfaces notifications from your iPhone — renewal reminders and the like — through the standard mirror.
Still stuck? Broll-e or the team will sort you out.