Broll-e chat

What can Broll-e help with?

General insurance questions, walk-throughs of common app flows, and signposting to a human when needed.

Broll-e is our AI assistant, available on the My Portal website. It's good for:

  • Walking you through how a feature works — adding a driver, updating mileage, that kind of thing
  • Explaining insurance concepts in plain English — No Claim Bonus, excess, voluntary excess, the policy summary
  • Signposting you to a human when something needs a real person

Still stuck? Broll-e or the team will sort you out.

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