Help Centre · 8 articles

Renewals

Auto-renewal, price changes, opting out, and price-match.

When will I get my renewal quote?

Before your policy ends. You'll see it on the home tab and on email.
Will my policy auto-renew?

Yes by default. Opt out before renewal if you'd rather choose manually — call to confirm the exact window.
Renew online (auto-renew turned off)

Tap the link in your renewal email or SMS, review, and confirm.
Can you beat my renewal price?

Call the renewals team to talk it through.
Why has my renewal gone up?

Insurers re-rate every year based on claim trends, your age band, and your specific history.
Cancel a renewal you don't want

Opt out in-app, or call us before the renewal date.
Can I change cover at renewal?

Yes — renewal is the easiest moment to add or drop add-ons, change excess, or adjust mileage.
What happens if I miss my renewal?

Cover lapses on the policy end date. Driving uninsured is a criminal offence — sort it fast.

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