Help Centre · 8 articles
Renewals
Auto-renewal, price changes, opting out, and price-match.
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When will I get my renewal quote?
Before your policy ends. You'll see it on the home tab and on email.
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Will my policy auto-renew?
Yes by default. Opt out before renewal if you'd rather choose manually — call to confirm the exact window.
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Renew online (auto-renew turned off)
Tap the link in your renewal email or SMS, review, and confirm.
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Can you beat my renewal price?
Call the renewals team to talk it through.
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Why has my renewal gone up?
Insurers re-rate every year based on claim trends, your age band, and your specific history.
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Cancel a renewal you don't want
Opt out in-app, or call us before the renewal date.
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Can I change cover at renewal?
Yes — renewal is the easiest moment to add or drop add-ons, change excess, or adjust mileage.
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What happens if I miss my renewal?
Cover lapses on the policy end date. Driving uninsured is a criminal offence — sort it fast.
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