Policy changes & fees
How do I make a policy adjustment?
Open the policy then Manage policy. Pick what's changing — most quotes come back straight away.
You can update your details anytime — just follow the steps below.
📱How to make a change
- Select your policy Open the My Portal app and go to the Policy tab. Select the policy you'd like to update.
- Tap Manage Policy Scroll down and tap the Manage Policy button.
- Choose what to adjust Pick what you'd like to change — address, vehicle, driver, and so on.
- Complete the form Fill in the required details and check everything is correct.
- Review the quote and pay We'll show any price changes before you confirm.
💷What will it cost?
The £45 admin fee only applies to physical changes to your policy — for example, address, vehicle or driver. If your premium goes down, we'll refund the difference or adjust your instalments accordingly.
Still stuck? Broll-e or the team will sort you out.