Policy changes & fees

Declaring a new motoring conviction

Declare new convictions as soon as they're issued — not at renewal.


Had a recent conviction? You can update your policy quickly and securely through My Portal. Keeping your motoring history up to date is a legal requirement to keep your policy valid.

📱How to update

  1. Log in to My Portal Open the app and sign in.
  2. Choose your policy From the Policy tab.
  3. Tap Manage Policy at the bottom Then select Add Conviction.
  4. Enter the conviction details You'll usually receive an instant quote. If not, a phone number will appear so you can speak to our team.

💷What will it cost?

  • Admin fee: £45
  • Premium: may increase, decrease or stay the same depending on your new details

Any change in cost is shown before you confirm. If your premium goes down, you'll receive a refund or lower monthly payments.

Still stuck? Broll-e or the team will sort you out.