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Claims & incidents

Should I claim if the damage is small?

Check the damage, applicable excess and policy terms, and notify your insurer as required.


For minor damage, compare the repair estimate with the excess that would apply. Ask your insurer how a claim could affect your no-claims discount and whether any excess could be recovered.

  • Check for hidden damage or injuries before treating an incident as minor.
  • Read the incident-reporting requirements even if you do not intend to claim.
  • If someone else is involved, give your insurer the facts and follow its instructions.

There is no reliable formula for predicting your next renewal premium. Whether a claim is worthwhile depends on the damage and your policy; do not assume an excess is always payable or always recoverable.

Still stuck? Broll-e or the team will sort you out.