Claims & incidents
What should I do if my vehicle has been stolen?
Report the theft to the police and your insurer promptly. Keep the crime reference number.
Tell the police and your insurer as soon as possible. If a crime is happening now or someone is in immediate danger, call 999. Otherwise, call 101 to report the stolen vehicle.
Details to have ready
Give the police the vehicle registration, make, model and colour. Keep the crime reference number for your insurer. The police notify DVLA about the theft and recovery.
Contact your insurer
Use the claims contact in your policy documents. Your insurer will explain the claim process and what documents it needs. If the vehicle is recovered, tell the police and insurer and follow their instructions.
See the official GOV.UK stolen-vehicle guidance and how to contact the police.
Still stuck? Broll-e or the team will sort you out.