App troubleshooting

App crashes / freezes

Force-quit and reopen. If it keeps happening, check the App Store for an update.

  1. Swipe up and away to force-quit the app, then reopen
  2. Check the App Store / Play Store for an update
  3. Restart your phone
  4. If still happening: Speak to the team with your phone model + iOS / Android version

Still stuck? Broll-e or the team will sort you out.

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