Add-ons & extras

Courtesy vehicle cover

Keeps you on the road while your vehicle is being repaired.


Courtesy Vehicle Cover provides you with a replacement car, van or bike for up to 21 days if your vehicle is:

  • Stolen or damaged by fire
  • Vandalised
  • Involved in an accident (including when you're at fault)

The replacement will match your original vehicle's type, but won't exceed 1400cc (cars) or 3.5T (commercial vehicles).

🛡️Am I covered?

Courtesy Vehicle Cover is an add-on. To check if you have it, open My Portal and tap the Add-ons tab.

📱How to add it

  1. Log in to My Portal Open the app and sign in.
  2. Select your policy From the Policy tab.
  3. Tap Add-ons At the top of the card view.
  4. Choose Courtesy Vehicle Cover Then complete payment.

🆘How to make a claim

If your vehicle is undriveable and you need a replacement, call within 14 days of the incident: 0344 856 2359. The hire team will arrange a suitable replacement vehicle as quickly as possible.

Still stuck? Broll-e or the team will sort you out.