HOW DO I SUBMIT A SCANNED DRIVER’S LICENCE COPY
Submitting your driver’s license copy has never been easier.
You will need to download the app and login using the email address attached to your policy.
Once logged in, the validation centre will appear in a blue box on the ‘Policies’ tab, under ‘My Policies’. Please tap on ‘Upload Information’ and you will be presented with a list of documentation that needs to be submitted - you should see ‘Submit Driver’s Licence Copy’ on this page. If it’s not listed, we do not require you to submit this(unless we’ve explicitly requested it).
N.B. Please be sure to submit all the requested information that appears in the validation centre.
Next, simply upload a scanned version of your driver’s licence - please be sure to upload the front and back of the licence. You can use our handy in-built scanner to do this, or upload simply upload the scanned file if you already have it saved to your device! Simply select ‘Choose File’ and you will receive both options.
Once the document has submitted, you will be shown a green tick next to each section. This will indicate that your document has been successfully submitted. Please allow us up to 48 hours to review your submission.
If your submission is not approved you will receive a notification and email from us. In the event that your submission has been rejected, the green tick will change to a red cross and you will then need to resubmit the relevant documents.
If the validation centre has not appeared and you have been asked to submit a document, please click here to see how to do so.
To make things easier for you, we have outlined the steps you can take to submit your driver’s licence copy below:
1OPEN THE MY PORTAL APP
2NAVIGATE TO THE ‘POLICIES’ TAB
3CLICK ‘UPLOAD INFORMATION’
4PROVIDE THE REQUESTED INFO
5UPLOAD OR SCAN