WHAT DOCUMENTS DO I NEED TO PROVIDE?
Firstly, thank you for taking out a policy with us, we’re happy to have you on board!
Following the purchase of your policy with us, your information and claims/convictions history will be checked over by your insurer.
Your insurer may require further information, such as proof of No Claims Bonus, to validate your policy. If they do require further information, we will let you know via email, in-app alerts and a ‘validation centre’ will also appear in your portal under the ‘My Policies’ tab on the main page.
Simply tap on ‘upload information’ and the validation centre will provide you with a list of exactly what you need to submit. If you need further help using the validation centre, you can view our guide here.
If the validation centre is not appearing in your portal and we haven’t asked for any information from you, you do not need to submit anything.
This information must be provided within 7 days to avoid disruption to your cover.
To make things easier for you, we have outlined the steps to check what documents you need to provide:
1OPEN THE MY PORTAL APP
2NAVIGATE TO THE ‘POLICIES’ TAB
3CLICK ‘UPLOAD INFORMATION’
4VIEW THE REQUESTED INFO