HOW DO I CHANGE MY BANK DETAILS?
If you are are currently paying monthly for your insurance policy through our finance partner, Close Brother Premium Finance (CBPF), you are able to change your bank details for the monthly direct debit within My Portal.
To change your payment details, simply open the My Portal app and navigate the ‘Wallet’ tab located at the bottom of your screen. Tap on the ‘Settings’ icon (⚙️) in the top right corner and choose ‘Change Bank Account’.
Complete the form by entering in your new bank details, finally tap ‘Save’ to process this change.
Did you know, you are also able to update your current direct debit dates within the My Portal app.
To make things easier for you, we have outlined the simple steps you can take to update your payment details below:
1OPEN THE MY PORTAL APP
2NAVIGATE TO THE
3TAP ON ‘SETTINGS’
4CHOOSE ‘CHANGE BANK ACCOUNT’
5ENTER YOUR NEW DETAILS